Privacy Policy
Last updated: January 29, 2026
Arkham Studios ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application and services.
Information We Collect
We collect minimal information necessary to provide our VoIP communication services:
- Account Information: Operator credentials and SIP configuration data provided during setup via QR code or manual entry.
- Call Data: Call history, duration, and timestamps for your reference within the app.
- Device Permissions: Microphone access for voice calls, camera access for QR code scanning, and notification permissions for incoming calls.
Information We Do Not Collect
We prioritize your privacy and do not collect:
- Location data
- Contact lists (unless explicitly shared by you)
- Personal identification information beyond what's required for service
- Browsing history or app usage analytics
Call Recordings
Call recordings may be enabled by your operator for quality assurance or compliance purposes. Any recordings are stored securely on your operator's server infrastructure and are subject to their data retention policies. We do not have access to these recordings.
How We Use Your Information
We use the collected information solely to:
- Provide and maintain the VoIP calling service
- Connect you to your designated operator's server
- Display your call history within the app
- Send push notifications for incoming calls
Data Storage and Security
Your data is stored locally on your device and on your operator's secure servers. We implement industry-standard security measures including:
- Encrypted data transmission (TLS/SSL)
- Secure SIP protocols
- Local PIN protection within the app
Third-Party Services
Arkham Studios connects to SIP servers provided by your operator. Your operator may have their own privacy policy governing how they handle your call data. We encourage you to review their policies.
Your Rights
You have the right to:
- Access your personal data stored within the app
- Delete your account and associated data by uninstalling the app
- Opt out of notifications through your device settings
Children's Privacy
Arkham Studios is not intended for use by children under 13 years of age. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy, please contact us at: